UK web and game server hosting provider. Offers shared hosting, VPS, cloud, dedicated servers, colocation and game servers. GBP pricing. Game server plans are tailored — no public pricing list. 99.9% uptime advertised. 24/7 UK support claimed.
Grid Hosting’s Trustpilot score is 1.7/5 from 19 reviews, with 79% one-star ratings — the lowest of any provider on this site. A review posted on 15 April 2026 describes a BGP network session down for one month with no resolution, inactive phone support lines, and tickets left open for months. Another review from 15 April 2026 describes “a significant decline in support performance” and the company becoming “increasingly difficult to contact.”
Grid Hosting does not respond to Trustpilot reviews. This review is published for completeness. If reliable support is important to you, this page covers providers with significantly stronger track records.
Who are Grid Hosting?
Grid Hosting (gridhosting.co.uk) is a UK-based hosting company offering a broad portfolio of services: shared web hosting (cPanel, Plesk, Windows, Linux, WordPress), VPS, cloud hosting, dedicated servers, server colocation, email hosting (including Microsoft Office 365 and Exchange) and game server hosting. The business is positioned as a mid-tier provider for UK businesses and individuals who want a single provider covering multiple hosting needs.
For game server hosting specifically, Grid Hosting takes a different approach from the specialist game hosts on this site. Rather than listing fixed plans at published prices, they offer tailored game server solutions on enquiry. This means contacting their sales team to get a quote rather than selecting and ordering instantly online. The control panel for Minecraft is Multicraft, and all game plans include DDoS protection, SSD storage, dedicated IP and FTP access according to the product pages.
The breadth of the product portfolio is the strongest argument for Grid Hosting — if a business needs web hosting, email, VPS and game servers from a single UK provider for GDPR simplicity, Grid Hosting covers all of those categories. For gaming communities whose primary requirement is a game server, the specialist hosts on this site offer better transparency, lower prices and significantly stronger support track records.
What Grid Hosting offers
Tailored game server hosting. Minecraft via Multicraft panel. DDoS protection, dedicated IP, FTP access. Pricing by quote — not publicly listed.
cPanel, Plesk, Windows and Linux hosting plans. WordPress hosting. Reseller hosting available.
SSD VPS hosting, public cloud VPS. Full root access on unmanaged plans. Managed VPS plan available.
Hosting and gaming dedicated servers. Windows and Linux OS. 99.9% uptime guarantee.
UK data centre colocation. Certified UK facility.
Microsoft Office 365, Business Email, Microsoft Hosted Exchange. SSL certificates included.
Game server features (per product page)
Grid Hosting does not publish game server prices online. You must contact their sales team for a quote. This makes it impossible to compare costs directly with specialist game hosts that list all prices transparently. For reference, UK-focused game hosts reviewed here list Minecraft servers from £3–£4.95/mo.
Support — documented concerns
Grid Hosting advertises 24/7 UK support via ticket, email, phone and live chat. The advertised contact methods contrast with what recent Trustpilot reviewers report experiencing. A review posted on 15 April 2026 specifically describes phone lines as non-functional and tickets left pending for months without resolution, covering a network outage that had been ongoing for a full month at the time of writing.
The Trustpilot profile is unclaimed — Grid Hosting has not responded to any reviews on the platform. This means grievances raised publicly have gone unacknowledged. A small number of positive reviews do exist (around 16% five-star) and describe helpful support for web hosting queries, suggesting that experiences are not uniformly negative — but the overwhelming recent trend is concerning.
24/7 UK support via ticket, email, phone and live chat. Knowledgebase. On-site engineers for hardware issues. Support “available in every language.”
Phone lines non-functional. Tickets left open for months. Network outages unresolved for 30+ days. Company increasingly difficult to contact. Trustpilot profile unclaimed — no company responses.
Pros and cons
- ✓ UK-based — GBP pricing, GDPR-compliant
- ✓ Broad portfolio (web, VPS, cloud, game, email, colo)
- ✓ Multicraft panel for Minecraft
- ✓ Dedicated IP included on game servers
- ✓ DDoS protection included
- ✓ Automatic offsite backups mentioned
- ✓ SSD storage
- ✓ 99.9% uptime advertised
- ✗ Trustpilot 1.7/5 (19 reviews) — 79% one-star
- ✗ Network outages unresolved for 30+ days (Apr 2026)
- ✗ Phone support reportedly non-functional
- ✗ Tickets left pending for months
- ✗ Trustpilot profile unclaimed — no company responses
- ✗ No public game server pricing — quote required
- ✗ Game selection unclear — no listed titles
- ✗ Older Multicraft panel vs modern Pterodactyl
Find the best hosting for your game
Grid Hosting offers tailored game servers but does not list specific games or prices. Use the links below to compare providers who do.
Grid Hosting frequently asked questions
Grid Hosting — UK web and game hosting
GBP pricing · UK-based · Game servers · VPS · Dedicated · Colocation · Email
Game server pricing by quote only — contact sales for details
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